Once your order is placed, it will ship from our LA warehouse within 1-4 business days depending availability. You will be notified via email, along with a UPS tracking number or expected ship date.
We do not ship to APO or PO Boxes due to UPS shipping restrictions.
Please contact [email protected] for expedited / international shipping information.
RETURNS & EXCHANGES
We are happy to exchange items within 15 days of purchase for store credit or exchange only. We cannot offer refunds. Please ensure items show no signs of use.
All exchanges sent back to PAD Outdoor must be accompanied with a receipt or original packing slip. Please contact [email protected] to request your Return Authorization number.
PAD Outdoor is not responsible for any damage that occurs when return shipping so we strongly encourage you to pack the items well and ship via a trackable carrier. Please note shipping costs are non-refundable.
Any damage upon shipping must be reported to PAD Outdoor within 5 days via email to [email protected]. A photo is necessary to reship your product.